You will partner with the business to deliver a comprehensive and integrated Line 1 risk service, including:
Operational Risk & Compliance
Sound knowledge and experience in Operational Risk and Compliance Management Frameworks.
Design, implement, and assess controls aligned to operational and compliance risk frameworks.
Drive control uplift initiatives and support control assurance activities and maintain compliance arrangements and obligations, ensuring adherence to Policies, procedures, laws, regulations, and industry codes.
Lead incident management end-to-end including root cause analysis and recommend remediation actions to address.
Support with end-to-end issue management to ensure control gaps or weaknesses are identified and appropriate actions to close are implemented.
Complete Risk and Control Self Assessments (RCSA's) and Compliance Self Assessments (CSA's).
Risk Advisory & Change Management
Lead and own risk assessments for change initiatives under the Change Management Risk Standard (CMRS).
Advise on emerging risks and control implications, ensuring risk mitigations are embedded early and influence cross-functional stakeholders with clear, actionable risk advice.
Perform and lead proactive risk identification initiatives, such as thematic or process deep dives.
Risk Reporting & Governance
Draft reports and deliver insights through dashboards and trend analysis to inform senior stakeholders and governance forums.
Enhance data quality across systems and support external assurance activities (Line 2 reviews, audits).
Requirements
We're looking for a candidate who combines technical depth, commercial practicality and strong stakeholder influencing skills:
Proven experience in operational risk and compliance within financial services, with retail banking and/or RG271 Internal Dispute Resolution being advantageous.
Expertise in control design, implementation, and assurance and issue management.
Strong communication and advisory skills, with the ability to influence and collaborate across business units and senior stakeholders.
Resilience, adaptability, and the ability to navigate complex stakeholder dynamics are key to success in this role.
Demonstrated time management skills with the ability to manage multiple tasks and initiatives at once.
Tertiary qualifications in accounting, business, or related disciplines and professional certifications are advantageous.
Your Development
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 09/06/2026
Benefits
Vision insurance
Additional Information
Manager, Risk and Control Enablement
Do work that matters
Join a high-impact team within the Retail Operations (RO) division of the Chief Operations Office (COO) , the engine room of the CBA Group. As a trusted advisor, you'll strengthen RO's risk and compliance capabilities and uplift the control environment.
The RO Risk Advisory team is accountable for the provision of trusted advice to the RO business to strengthen their risk and compliance capabilities and optimise the risk and control environment. This is a dynamic and faced-paced role that offers an excellent opportunity for experienced risk professionals to broaden their impact across a new business area, particularly in retail banking, home lending or complaint management.
The RO Risk Advisory team is a first line of defence function that provides comprehensive and integrated risk services to support RO. The value proposition of the Risk Advisory team is to provide skilled, practical and efficient Risk Management to support RO in the delivery of excellent business and customer outcomes. You'll be a proactive and autonomous risk partner to RO, providing risk support and advice for Group Customer Relations (GCR), who manage escalated complaints for the Group.
Cba · Sydney Cbd Area