Conduct fitness and probity, due diligence through complex analysis and investigation on potential and existing Western Union agents, including big corporations, using Western Union systems as well as reviewing records from public and private databases.
Review alerts for decisioning cases, documenting findings or escalating to Sr. Management.
Determine escalation needs and prepare escalation reports using predetermined criteria to create applicable escalation summary while ensuring compliance with government regulations and securing Western Union AML Compliance standards, company's policies and procedures.
Assist with special projects as required and independently contribute providing recommendations on process improvements.
Work cross functionally with teams and globally based stakeholders, functional units.
Support colleagues and other departments to ensure excellent customer experience.
Assist with training and mentor new team members, provide floor support, coaching and peer review when needed.
Develop and maintain global knowledge of Money Service Business regulatory requirements including the Bank Secrecy Act and other anti-money laundering regulations.
Role Requirements
Bachelor's degree or equivalent job experience in the financial services or compliance industry is preferred.
2+ years of experience in AML Compliance research and analysis, legal/analytical/financial research, Bank Secrecy Act, Patriot Act, FinCEN, general risk-based compliance and/or equivalent education is desired.
Experience working with analyzing big corporations would be a great advantage.
In-depth internet research skills, including strong Boolean search capabilities.
Strong analytical and organizational skills and high attention to detail.
Experience making independent decisions and working with a high level of autonomy.
Team player with strong collaboration skills.
Ability to work in a fast-paced, highly structured, deadline-driven culture.
Proficiency in software applications such as MS Word, MS Excel, MS Access, MS PowerPoint, MS SharePoint.
Experience conducting public database and adverse media research.
Ability to use comprehensive mainframe systems.
Excellent written and verbal communication skills.
Written and spoken fluency in English is required. Fluency in a second language is preferred.
We make financial services accessible to humans everywhere. Join us for what's next.
Salary
Benefits
Your Lithuania specific benefits include:Private Health Insurance (3 options)Life & Accident InsuranceAdditional days offWide variety of discounts and special offersFree Fitness facilitiesVolunteering activitiesReferral programRelocation Buddy support upon requestWestern Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of worHealth insurance
Additional Information
Operations Specialist - Vilnius, Lithuania
Are you the one with analytical skills and an eye for details? Are you ready to be part of a global organization and make an impact? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as an Operations Specialist.
Western Union powers your pursuit.
Westernunion · Lithuania