Insurance Operations Trainee

Responsibilities

• Support the monitoring of service level agreements (SLAs) in day-to-day marketplace operations
• Help identify inefficiencies and improvement opportunities in operational workflows
• Assist in building reports and dashboards to track key metrics
• Collaborate with different teams (Operations, Product, Customer, Finance) on cross-functional initiatives
• Support to process improvement projects and operational optimization
• Support data analysis to generate insights for decision-making
• 🌟 You're a match
• Education
• Final-year student or recent graduate in Business, Engineering or similar

Requirements

• Previous internships or academic projects involving data analysis or problem-solving are a plus
• Languages
• English: professional proficiency
• Spanish: native or professional proficiency
• What we value
• Strong analytical and structured thinking
• Proactive attitude and willingness to learn
• Ability to work with data (Excel/Google Sheets required)
• Attention to detail and ownership of tasks
• Interest in business operations within a tech environment
• 🔎 Recruitment process
• Introductory call with People
• Interview with Hiring Manager
• Final interview with team member
• 🏅 Your team
• You will report to the Operations Manager and work closely with a multidisciplinary team across business, product, and data.
• 📍 Location
• Madrid (hybrid model)
• Essential :
• Ability to sign a collaboration agreement to carry out internships with a University/School
• Duration of the internship: Minimum duration 6 months.
• Why join Pluxee?
• Join an inclusive team
• Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
• Turn inspiration into possibility
• Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
• Make a positive impact
• Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
• Grow with us
• Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.

Benefits

Additional Information

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Intern/Student - Paid (Fixed Term) (Seasonal) (Trainee) Job Description: 🚀 Your next challenge At Pluxee, we are building the next generation of employee benefits through technology, data, and operational excellence. You will join the Marketplace team, a department that manages the strategy, operations and scalability of the vast majority of the products offered by Pluxee, with a particular focus on health insurance products. As an Insurance Operations Trainee , you will support key initiatives to make our business more scalable, efficient, and data-driven. This is an ideal opportunity for final-year students who want to start their career in business roles, applying structured thinking and problem-solving skills to real operational challenges in a fast-growing tech environment. From day one, you will colaborate on real projects.

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