Underwriting Associate, Retail & SME

About the role

Assist underwriters in underwriting all the assigned line insurance risks including triaging inquiries, preparing underwriting information, following up with intermediaries, and closing deals. Ensure compliance with internal and external regulations and guidelines. Your New Role: Assist underwriters in assessing and underwriting insurance risks, including triaging enquiries, gathering required information, and supporting deal closure. Act as a market-facing underwriter, engaging proactively with intermediaries to understand client needs, provide underwriting guidance, and support business development opportunities. Build and maintain strong relationships with brokers and agents to drive portfolio growth and retention of key accounts. Ensure compliance with internal policies as well as external regulatory and underwriting guidelines. Support credit control by coordinating with intermediaries to ensure timely premium collection and adherence to cash-before-cover requirements. Track, report, and analyse the team's referrals, backlogs, and productivity. Promoting and driving adoption of digital platforms and tools (e.g., Qnect) among intermediaries and internal stakeholders. Identify opportunities for process improvements and recommend initiatives to enhance efficiency, service delivery, and turnaround time. Provide clear interpretation and advisory support on underwriting policies, processes, and procedures to both internal teams and external partners. Maintain accurate and up-to-date data across relevant systems and databases. Deliver business results by allocated intermediaries as a key performance indicator. About You: Min 1 year experience in the insurance business. Tertiary Degree or equivalent combination of education and work experience. About QBE What if you could have a positive impact - at work and in the world? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the centre of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we're big enough for your ambitions, yet small enough for you to make a real impact. QBE Asia's operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact - climate resilience and inclusion.