Deployment Engineer (Field Operations - 2nd Shift)

About the role

As our Fleet Operations Engineer (Second shift), you are the in-office second shift engineer keeping watch over Base's deployed fleet. While the day team wraps up, you take the handoff - watching fleet health, triaging alerts, and responding to emergencies to ensure every deployed battery system is monitored, healthy, and operational through the evening. This is not a typical monitoring role. You'll be the independent first responder for critical fleet alerts, using tools like Grafana, Retool, and our internal device management platforms to diagnose issues from telemetry, attempt remote remediation, and create actionable service tickets - all while working in-office alongside your teammates. This role offers a unique opportunity to develop deep expertise in distributed energy systems from the inside out. You'll learn how our battery systems behave in the field, how our alerting infrastructure works, and how telemetry data translates into real-world diagnoses. This role is best suited for someone with a technical engineering experience who thrives working independently. Over time, this position could grow into fleet engineering, operations leadership, or reliability engineering roles. Deployment Engineering is Base Power's mission control for field operations, acting as the real-time support system for our installation crews. This team sits at the intersection of field electricians, engineering, and member experience, ensuring every install and service call runs smoothly, safely, and efficiently. Beyond live troubleshooting, the team plays a key role in identifying trends, improving deployment playbooks, and influencing product and operational decisions. Their work directly impacts installation speed, system uptime, and the overall member experience-making them a critical driver of our growth. This is a team built for people who enjoy fast-p