Product Operations Associate Director for API & Warehouse Integration

External

Spgi · Kuala Lumpur, Malaysia

Full-timeOn-site1w ago

AgileAzureBigQueryExcelGCPJava

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About the role

Grade Level (for internal use): 12 The Team: The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration, striving to optimize data operations and distribution processes to meet the evolving needs of our business partners. Responsibilities and Impact: Design and implement customized file configurations tailored to client needs. Provide expert technical troubleshooting and problem-solving for API integrations. Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP BigQuery and Databricks. Lead client migration projects from legacy systems to our Data Delivery platform. Champion process optimization and automation to enhance efficiency. Manage monthly KPI reporting, generating insights from operational metrics to drive performance improvements. Identify and specify application issues, collaborating with Product & Development teams for improvements. Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction. Facilitate the Agile process for prioritization, coordination, and planning within the team.

Requirements

Basic Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
10+ years of proven experience in API integration and programming skills in Python, Java, JSON, SQL, XML.
Knowledge of data warehouse solutions, including Snowflake, GCP BigQuery and Databricks.
Strong problem-solving skills with a technical troubleshooting background.
Excellent communication skills for effective client and stakeholder engagement.
Additional Preferred Qualifications:
Experience with operational tooling and automation techniques.
Proficient understanding of software systems and enterprise application development.
Experience in Azure DevOps, Splunk, Salesforce, MS Excel, and PowerBI.
Ability to generate insights from operational metrics and drive performance improvements.
What's In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
Our Values:
Integrity, Discovery, Partnership

Benefits

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit: https://spgbenefits.com/benefit-summariesGlobal Hiring and Opportunity at S&P Global:At S&P Global, we are committed to fosterinHealth insuranceFlexible schedule

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