Applies knowledge on therapeutic areas/disease states to advance products
Applies Elanco product and competitive knowledge
Use sales aids, technical data and reprints effectively
Understands the Elanco organization
Customer Knowledge and Relationships
Understands local industry and regulatory guidelines
Understands types of customers
Follows ethical and legal guidelines (i.e. Good Promotional Practices)
Stays current on competitor's products
Applies product knowledge to achieve goals
Leverages each interaction with customers through professionalism, respect, integrity, expertise, relationships and passion (Every Interaction Matters)
Uses "Insights" to adjust to the personality type, prescribing habits, etc. of customer
Introduces additional compounds to the customer
Knows the customer's business
Builds relationships with gatekeepers who can influence the customer
Actively seeks customer feedback
Addresses customer questions, concerns and complains promptly and accurately
Shares effective techniques and product marketing strategies with team members
Execute the Sales Call
Analyses information, set objectives, uses appropriate resources
Gains access to customers
Effectively engages customer by using a high ground opener
Actively listens to customers to understand and meet their needs Delivers product messages based on customer needs, insights and segments
Meets and overcomes competitive threats
Effectively handles customer objections
Uses appropriate closing/negotiation techniques
Ends the call at the appropriate moment
Collaborates with colleagues to leverage our collective understanding and interaction with the customer
Plans, delivers and evaluates sales presentations
Records details of the sales call and prepares next call objective
Follow-up with customer on commitments
Balances product portfolio with customers
Implements marketing programs with quality
Account Management
Understands customer priorities and how those priorities impact their decision making
Develops customers into advocates/internal champions or speakers
Identifies and sells to multiple customers (specialty, subspecialty)
Identifies, develops and leverages relationships with internal and external resources
Builds advocacy within the account to assure access and availability
Develops broad and deep concepts and account planning tools sell strategically within the account
Builds and maintain business relationships to deliver high quality customer service
Territory Management
Territory Analysis
Manages territory using Elanco Field Marketing Process metrics for maximum return
Identifies business growth opportunities and makes appropriate sales forecasts
Identifies relevant customer sales and territory market information
Manage RD sales, product inventory and receivables
Implementation
Develops a 90-day Territory Action Plan using target list of customers and related customer profile data
Creates routing plans using Elanco Field Marketing Process metrics - targeting, frequency, message and program goals
Identifies and secures needed resources
Implements and monitors progress of the plan
Evaluates and adjusts action plans to ensure achievement of sales goals
Completes administrative tasks in as accurate and timely fashion
Act as liaison between Regional Distributors and Elanco and customers and Elanco
What You Need to Succeed (minimum qualifications):
Education and Training: Graduate of any four-year course preferably business. Degree in Veterinary Medicine, Animal Science or any related course is an advantage
Work Experience: Minimum 1 years sales experience with proven track record
Computer literate (Windows based Application)
Good oral and written communication and presentation skills Good interpersonal skills
Good analytical, organizational and planning skills
What will give you a competitive edge (preferred qualifications):
Basic mathematical operations and marketing kno
Benefits
Health insuranceVision insurance
Additional Information
At Elanco (NYSE: ELAN) - it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better - join our team today!
Your Role: Sales Specialist - Pet Health
Provide high quality of product knowledge for account/territory management to achieve company target.
Elanco · Taiwan