Program Support Assistant (OA)

About the role

This Program Support Assistant position is located in the Neurology Service at the Murfreesboro campus of Tennessee Valley Healthcare System. The Program Support Assistant provides program support assistance to the Sleep Lab. The position includes a broad range of administrative support responsibilities, and serves as a liaison between the Nashville and Murfreesboro campuses and its affiliates. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 6 position you must have served 52 weeks at the GS 5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below. TO QUALIFY FOR THIS POSITION AT THE GS-6 LEVEL YOU MUST MEET ONE OF THE FOLLOWING CRITERIA: GS-6 SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as: Utilizing Microsoft products (i.e., Word, Excel, Power Point, Teams) and Adobe Pro. Developing executive-level correspondence, professional reports, and is responsible for the accuracy and timeliness of submissions of all correspondence. Receiving and reviewing incoming and outgoing suspense and correspondence for quality, consistency, grammatical, and procedural correctness. Developing performance monitor reports for quality assurance and ensuring the facility is meeting deadlines. Serving as a government purchase card holder for service. Posting Time and Attendance in VATAS. Proficiency Requirement: In addition to meeting time in grade and experience requirements, applicants for this position must show possession of the following skills: 40 words per minute typing speed. Preferred Experience: Administration and Management, Analysis and Problem Solving, Computer Skills, Customer Service (Clerical/Technical) Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.