Azure Cloud Engineer III

About the role

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback. Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration - You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Creativity - You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value "brainstorming" as an expression. Empathy - You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship. Integrity - You willingly receive and give feedback; you are open about what's working and what needs to improve; you admit mistakes openly and share learnings widely. Judgment - You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions. Purpose - You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence. Resilience - You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge. Selflessness - You are considerate when searching for new and different ideas; you seek what's best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful. The Azure Cloud Engineer III is primarily responsible for providing day-to-day administration and support on our Enterprise Support Team and our Azure customers. This position will work on resolving technical problems, perform maintenance related tasks, resolve security alerts, and perform all administration tasks within Azure and IAAS environments. This position will manage and maintain IAAS and DevOps environments and assist customers through their Digital Transformation initiatives converting web hosting from legacy hosted websites to serverless technologies and Infrastructure-as-Code while maintaining cost optimization and security best practices. Primary Position Tasks: Evaluate environment for process improvement and make recommendations collaborate and communicate with other team members to provide good service and issue resolution. Providing Cloud consultation for MSP Clients Create automated approaches and scripts for system administration tasks where possible and appropriate Develop, support, and document automated build and configuration management processes Optimizing Intune and autopilot. Develop and implement conditional access Manage PKI Certificates Manage Azure Active directory. Troubleshooting, management, and remediation of Azure tickets with a focus on Well architected framework. Regular review of cost optimization reports, make recommendations, and implement optimization tasks following change management processes Day to Day management of Office 365 Deliver training on alert triage and remediation steps for the 24/7/365 NOC team and other Administrators and Engineers. Create and execute Change Management Requests following best practice. Participate in RFO documentation Previous experience with fast-paced consulting or MSP environment a plus. Minimum Education/Certification/Experience Requirements: Minimum 2-4 years IT experience supporting the infrastructure of Azure and IAAS environments Experience implementing Microsoft IaaS services in a variety of distributed computing environments Experience with JSON and PowerShell scripting Experience with supporting and troubleshooting of the below technologies: Azure/O365 Azure Active Directory Azure Databases (Azure SQL, Azure MySQL) Azure