Workplace Services Coordinator, Barcelona

External

Crowdstrike · Spain

Full-timeOn-siteToday

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About the role

As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall functionality of our CrowdStrike office spaces. The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion. Global Real Estate & Workplace Services Dept. Location : Barcelona, Spain Role : Full-time, onsite and in-office 5 days per week

Responsibilities

Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival

Executes on all in-office workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely and equitable for all

Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)

Manage conference room scheduling and work effectively with meeting hosts during pre-event planning process, inclusive of cross functional information sharing related to catering and AV/IT requirements

Coordinates all aspects of onsite conferencing and meeting, including the configuration and setup of physical spaces including training and conference rooms

Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms, training rooms for corporate meetings, recruiting events, leadership functions, sales conferences, specialty events, etc. as required

Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization, in partnership with hiring managers

Maintains security by following approved procedures, in partnership with Global Physical Security

Maintains safe and clean reception area, break area, conference rooms, and all other workspaces

Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge

Meets and collaborates with business unit representatives and stakeholders on a regular basis

Responds to all workplace inquiries, assesses needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary

Acts as a liaison with Landlord/Property Management regarding all back-of-house maintenance issues. Champions a recurring meeting with all parties to ensure effective communication of property/building processes, maintenance events, and projects

Monitor and maintain office equipment in partnership with the IT department (printers, shredders, etc.) where applicable

Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies

Receives, sorts and forwards incoming mail. Maintains and routes publications

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Be aware of conflicts and adept at keeping meeting hosts aware of updates and working around conflicts in a proactive and skilled manner

Assists GREWS leadership with OpEx budgeting, forecasts monthly expenses and monthly reporting in partnership with Finance

Workplace Services Coordinator, Barcelona

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