Lead Security Technician

About the role

Installs, maintains and repairs physical security solutions including intrusion detection, IP-based closed-circuit television (CCTV), access control and intercom systems. Monitors daily activities of installation and service technicians. Essential Duties and Responsibilities Schedules and performs field installation and service work. Plans department delivery activities; defines functions and responsibilities for technicians. Provides assistance with responses to RFBs, RFQs, RFPs and RFIs. Performs and directs research regarding potential projects and admittance to bid proposal lists. Assists in maintaining positive financial posture for department, requiring prudence in making decisions with respect to field work. Maintains manpower projections for projects. Assists with budgets and anticipating growth needs. Oversees maintenance and inventory of company assets, including tools and vehicles. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Conducts and/or attends training/safety meetings; supports all directives and requirements regarding OSHA. Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has limited supervisory responsibilities with respect to daily delivery activities of field technicians.

Requirements

• Education/Experience/Technical Requirements/Certifications
• Equivalent combination accepted.
• Education
• Associate's Degree in Information Technology, Electronics or equivalent.
• Experience / Technical Requirements
• 3 years relevant work experience in positions of increasing complexity and responsibility along with experience in the following:
• Installing CCTV, card access panel, security camera and digital recorders for commercial business.
• Hardwiring of low-voltage electrical systems including all standard cable mediums.
• Repair work of card access, CCTV, including troubleshooting, tracing, repairing, replacing wires and equipment.
• Windows Operating Systems, TCP/IP, SQL internet and electronic testing equipment.
• LAN/WAN topologies, cabling standards and components.
• Business development, marketing and sales techniques.
• Technical documentation and electrical blueprints interpretation.
• Extensive knowledge of low voltage applications.
• Security system product knowledge.
• Working knowledge of personal computers, printers, Microsoft / Windows AD administration, switches and networking.
• Proficient use of all Microsoft Office applications and Windows operating systems.
• Certifications
• One or more of the following:
• Cisco Connected Physical Security Specialist
• Milestone Advanced Certification for XProtect Enterprise and Corporate
• Ocularis Basic (On-Net Surveillance Systems Inc. (OnSSI))
• iPro Certified Reseller (Panasonic iPro)
• Other Skills and Abilities
• Excellent verbal and written communication skills.
• Available to work occasional extended hours, occasional travel and assignments to on-call status.
• Attention to detail and quality assurance.
• Physical Demands
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

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