Program Manager
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ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for all aspects of program management, for specific programs, as outline by the General Manager or designated person, up to and including prototypes, pre-production sample, production start-up, customer launch and monitoring the overall program throughout production. Responsible for all engineering changes to your specific program. Ensure that the product is being manufactured to all engineering/customer and manufacturing specifications. In case of a quality concern, you will be consulted and involved in resolving the issue at hand. Ensure that all drawings, etc., are up to date, making sure that all customer requirements and specifications are met. Responsible to keep the communication lines open between the various departments, including production, tool room quality assurance, and engineering departments. This also includes communicating with associates at other Multimatic Divisions, as necessary. Responsible to keep Management informed on a regular basis as to the status of the program that are directly related to you. In the case of any critical items on the program, responsible to bring this to Management's attention immediately. Act as liaison between customer and company. Be involved and provide technical support on all product launches both within the company and at the customer. Follow up on correspondence with the customer either verbally and/or in writing concerning all aspects of the project. Investigate, analyze, and present cost saving proposals to management and then to customer. Be involved in any presentations made to the customer. Ensure all correspondence pertaining to project is tracked and distributed accordingly. Investigate and keep abreast of new state of the art technologies, which may enhance the profitability of the company. Perform engineering and manufacturing feasibility studies Prepare internal quotes for new/existing programs and all engineering changes, submit for review/approvals, prepare customer breakdowns and review for completeness. Analyze rejected quotes for improvements for future quotes, complete and act upon quote vs. actual comparisons. Assist in preparation of quotes and work with purchasing in procuring quotes for current and future cost saving proposals. Establish program timing parameters and ensure schedules are maintained. Analyze and assist in tooling and manufacturing process development for opportunities to improve costs and increase inventory turnovers. Work with Process Engineer and related department managers/supervisors to plan and implement new or revised process flows for improving plant layout and efficiencies. Provide direction to Continuous Improvement Team (C.I.T.) by establishing goals and timing schedules to meet objectives. Review all projects with team and General Manager. Participate and follow up on future business opportunities. Assist in the procuring and sourcing of tooling and equipment for new programs. Assist the Tooling Engineer, Quality Engineer & Process Engineer to ensure said tooling/equipment complies with the company's and customer's specifications, standards and expectations. Participate in VAVE workshops prior to product launch and after Job 1. Working as a team to establish measurement indicators for cost improvements, efficiencies, etc. Dedicate your efforts towards maximizing the profitability of the company. Maintain the confidentiality of the company and its business. Participate in and provide expert advice to "Employee Involvement Teams". Aid in meeting or exceeding all objectives/requirements of the business plan. Maintain good employee relations. Observe all company safety rules, policies and procedures. Ensure a high standard of business ethics is maintained. Work in compliance with ISO 14001 / TS16949 standards. Will work in compliance with all legislative requirements of the OHSA and will be accountable for specific Health & Safety responsibilities, as outlined under "Safety & Environmental Responsibilities - Office & Production Employees. Ensure that customer contact is maintained on a regular basis through personal visits to customer facility as required. Ensure that AGM/BDM is updated on a continuous basis regarding program status. Must be able to work independently; must present an image to customer of total company commitment, maintain ownership of program and work effectively with others to co-ordinate all aspects of the job. Once aware of a product or process non-conformance, to stop further processing and inform area supervisor or manager responsible. Maintains due diligence in regard to environmental matters, minimize any potentially harmful accidents and work in compliance with ISO 14001. Will follow the environmental guidelines for aspects as outlined in the job training requirements. Track program through impeccable maintenance of quote log, quote spreadsheet, feasibility forms, meeting minutes, task assignments, timelines, cost trackers, gate reviews