Responsible to develop and execute the national recruiting strategy to attract high-quality franchisee candidates, while providing data-driven insights and recommendations to support national growth
Implement and execute strategic initiatives to increase the quantity of highly-qualified applicants
Assess the strategic needs and priorities across the nation in liaison with the Field Operations team
Analyze franchisee metrics to evaluate success of new franchisee placements
Continuously improves the franchisee life-cycle experience, from initial application through onboarding, to strengthen brand perception and long-term success
Support succession planning and internal candidate development to ensure a sustainable pipeline of future operators
Manage and develop strategy for the owner recognition program
Liaise with the Communications Team to execute on owner recognition initiatives
Support the Performance & Expandability (P&E) model, the internal franchisee success system used to evaluate franchisee performance and drive growth decisions
Develop and maintain a Customer Relationship Management (CRM) platform to track key owner information and data
Requirements
3 - 5 years of experience in business, finance, franchising, or a related field
University degree in business, communications, hospitality, economics, finance or related
Strong preference for a bilingual candidate
Excellent interpersonal and communication skills
Strong business and financial acumen and business development capabilities
Ability to establish and build effective relationships and to work collaboratively with others to set and achieve goals
Ability to analyze and interpret information, identify issues and their causes, using good judgement to resolve issues
This posting is for an existing vacancy.
RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Position Overview:
The Manager Franchising, TH Canada will support the franchisee lifecycle including franchisee recruitment, recognizing franchisee milestones, awarding franchisee extensions and supporting franchise sale transactions. The Manager will support the strategic plans to grow our franchisee base nationwide. This position will work directly with franchisee candidates, external vendors and internally with Field Operations, Operations Training, Communications Team, and Legal.