Management and Program Assistant (Office Automation)

About the role

WHAT IS THE TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE/EDUCATION FOR GS-05: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include: Gathering and compiling data and information to reports findings to a higher-level employee. Assisting with the preparation of memoranda, reports, and charts by gathering and compiling data/information to report findings to a higher-level employee. Utilizing word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data. OR You may substitute education for specialized experience as follows: a bachelor's degree or four (4) years of education above high school in a related field from an accredited college or university. OR You may qualify with an equivalent amount of combined education and experience. SPECIALIZED EXPERIENCE FOR GS-06: You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is experience that is directly related to the work of this position and has provided you with the competencies required for successful job performance. Specialized experience includes: Assists with coordinating studies or projects and providing management and program support. Assists management with labor-management and grievances through the preparation of reports or responses. Maintaining the general administrative and confidentiality files of all sensitive material, including personnel files and labor-management relational documentation. Gathering and compiling data and information to report findings to a higher-level employee for disposition. Utilizing word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data. Monitoring and reviewing established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; verifying completeness and accuracy of controls to ensure compliance with established procedures. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. TYPING AND OFFICE AUTOMATION (OA): Typing: This position requires a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Office Automation (OA): This position requires experience using office automation systems, software practices and procedures. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test. For more information on qualifications please refer to OPM's Qualifications Standards.