Benefits Specialist

About the role

Benefits Administration: Administer and oversee employee benefits enrollments, terminations, and life status changes in Workday, ensuring accurate and compliant processing. Administer 401(k) enrollment and reconciliation in 3rd party vendor system and Workday. Employee Support: Serve as the escalation point for complex or non-routine employee inquiries, interpreting plan provisions and providing guidance on eligibility, claims, and coverage in a clear, timely, and professional manner. Independently resolve complex or sensitive issues, coordinating with internal teams and vendors as needed. Support benefit corrections and remediation activities, including retroactive enrollments and payroll-related benefit issues. Compliance & Reporting: Ensure compliance with federal, state, and local benefits and leave regulations, including ERISA, COBRA, HIPAA, ACA, and FMLA and applicable state programs. Prepare and maintain documentation to support audits, annual filings, and regulatory inquiries. Leave Management: Administer and oversee leave of absence programs, serving as a resource for complex leave scenarios, including FMLA and parental leave, in partnership with vendors and internal stakeholders. Open Enrollment: Support annual open enrollment activities, including system set-up and testing, data validation, employee communications, and informational sessions. Vendor Management: Function as a liaison with insurance carriers and benefits vendors to resolve complex eligibility, billing, and service issues and ensure service delivery meets plan requirements. Coordinate eligibility, enrollment, and data file exchanges with vendors to support accurate plan administration and issue resolution. Immigration & Relocation Support: Assist with immigration- and relocation-related benefits coordination, working closely with internal mobility partners, legal counsel, and external vendors to support employee transitions. Benefits Communications & Site Management: Maintain and update benefits-related content on internal benefits sites and platforms to ensure information is accurate, current, and aligned with plan changes and compliance requirements. Draft and maintain employee-facing benefit communications, job aids, and FAQs. Process Improvement & Data Integrity: Identify process gaps or inefficiencies within benefits administration and support continuous improvement initiatives. Conduct regular audits in Workday and related systems to ensure benefits data accuracy and resolve discrepancies. Handles sensitive and confidential personal, medical, and immigration-related data with discretion and in accordance with company policies and applicable privacy regulations. The Candidate: Requires a High School Diploma / GED: Bachelors Degree preferred Requires a minimum of three years of experience in Benefits Must have working knowledge of benefits administration principles, leave policies, and compliance regulations (FMLA, ACA, COBRA, HIPAA) with the ability to interpret plan provisions and regulatory requirements Must be proficient in HRIS systems and Microsoft Office Pay: The anticipated salary range for this position in New Jersey is $90,000 - $110,000, plus bonus, when eligible. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other st