Associate Director - HR Technology Operations
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About the role
Right now, over 70,000 of our employees are working to cure the world's most complex diseases. We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative, agile and flexible. Based in Hyderabad , this role sits within HR Operations , operating at the intersection of HR, technology, and digital enablement. As part of our growing Regional Capability Center , you will help build and scale the HR technology capabilities that support our global workforce-spanning platforms, data, automation, and emerging AI‑enabled solutions. Here, your work directly supports a diversified portfolio of prescription medicines, vaccines, and animal health products-while helping shape the future of how HR delivers value through data, automation, and intelligent systems. Your ideas matter, your expertise drives impact, and your contributions help multiply organisation's ability to deliver for patients, colleagues, and communities worldwide. Role Summary We are seeking an HR Technology Operations & Delivery Leader to lead our India-based HR Technology Hub, accountable for the end-to-end demand intake, prioritization, delivery governance, and operational excellence of global HR technology solutions. This role blends hands-on Workday and HR systems expertise with strong managerial, demand management, and execution leadership . This role will serve as a primary point of coordination and execution between HR business stakeholders, HR Solutions & Strategy leadership, and delivery teams-ensuring demand prioritization, disciplined execution, regulatory compliance, and scalable operations across the HR technology landscape. This leader will be responsible not only for what gets delivered (prioritization and demand governance), but how it gets delivered (intake rigor, backlog health, testing, release, and post-deployment stabilization).