We are looking for a motivated and collaborative Associate Customer Strategy Manager to join our East Grocery team. In this role, you will help shape how we partner with some of our retail customers, including Publix, Wegmans, Delhaize, and Giant Eagle.
You will play a key role in improving how products flow from our supply chain to store shelves-ensuring shoppers can find the products they love when they need them. By combining data insights with strong relationships, you will help solve real business challenges and drive meaningful results for both our company and our customers.
Responsibilities
Support and execute customer strategies for Publix, Wegmans, Ahold Delhaize, and Giant Eagle
Analyze customer performance data (e.g., OTIF, fill rate, in-stock) to identify opportunities and risks
Develop insights and reporting (Power BI, dashboards) to inform strategic decisions
Partner with Customer Development, Customer Service, Planning, and Logistics teams to drive execution
Identify and lead initiatives to improve service performance and reduce supply chain inefficiencies
Support external customer engagement through collaboration with replenishment, supply chain, and merchandising teams
Contribute to continuous improvement projects and value creation initiatives
Turn insights into clear recommendations and actionable plans
Why This Role Matters
Key Skills & Qualifications
Bachelors in Supply Chain, Management, Business or Marketing.
3 years of experience in costumer facing, supply chain and analytics
Strong problem-solving skills and a curiosity for understanding data
Ability to communicate ideas clearly and work effectively with a variety of teams
A collaborative mindset and willingness to take initiative
Comfort working with data and digital tools such as spreadsheets or reporting dashboards
Unilever · Hoboken