Supervisor Patient Access - Day Flex - 10am - 6pm (with additional coverage)

About the role

Define the Patient Care Experience at New York Presbyterian Hospital Patient Access Supervisor - Milstein Make a lasting impression on patients at NewYork-Presbyterian as a Patient Access Supervisor at NYP. Light up the room with your presence while making the promise of putting patients first a reality. Lead a collaborative team, and help us deliver superior customer service to our diverse local community. Shift: Day shift with weekend coverage, also requiring evening and night shift coverage. Take the next exciting step in your career as the Supervisor of Patient Access at Millstein Hospital at NewYork-Presbyterian, the nation's largest not-for-profit medical center. In this role, you will assume responsibility of recruitment, selection and orientation of employees in assigned areas. Provide work direction, conduct on-the-job training and assign work schedules while monitoring team performance and accountability. Analyze reports to determine training needs, payment trends and timeliness of billing and efficiency. Assist in the interpretation, development and implementation of Hospital personnel and departmental policies and procedures. Preferred Criteria CPMC experience Previous supervisory experience Required Criteria Bachelor's degree or equivalent work experience Solid interpersonal and communication skills Ability to demonstronstrate compassion and strong customer service skills Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses. __________________ 2026 Best Companies in Healthcare, Biotech & Pharma - Glassdoor 2026 Best Place to Work - Glassdoor 2026 America's Best Large Employers - Forbes 2026 America's Best-In-State Employers - Forbes 2026 America's Dream Employers - Forbes 2026 America's Greatest Workplaces for Culture, Belonging & Community - Newsweek 2026 Best Places to Work in IT - Computerworld 2025 Great Place to Work Certified 2025 Best Employers for Women - Forbes 2025 Companies that Care - People 2025 America's Greatest Workplaces for Mental Well-Being - Newsweek NewYork-Presbyterian Hospital is an equal opportunity employer. Salary Range: $70,500-$93,000/Annual It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.