You will be called upon to lead a team of 6-10 SDRs to achieve and blow through any quota put in front of you and your team
You will inspire, engage and enable your team; coach them on best practice, review and assess performance, support their professional development and optimize their contribution to their regions
You drive an ever-evolving team and when necessary find and train new talent (with such a unique intersection of experience and skills for this hiring profile you'll assist HR at times)
You will be the bridge between Sales leadership and your reports
You will be highly disciplined in recording and analyzing team metrics
You will take a creative and personalized approach in all activities assigned to your team
You will hold your team accountable to deliver an enhanced customer experience at all touchpoints with brands
You'll leave the automated canned emails and scripted calls in the past and will coach your team on elevating and enhancing outreach methods and methodology
You'll constantly educate yourself on new industry and technology trends as well as use available resources to understand ongoing re-structuring within key prospect accounts
You welcome new ideas , but test them thoroughly and live by the question; will this scale?
Who You Are & What Makes You Qualified
You have 3-5 years of software sales experience meaning you've experienced the full range of obstacles when dealing with complex business process, prospecting and opportunities
Extensive SFDC knowledge
You're a proven leader who's led an Inside Sales or Marketing team for 2-3 years reporting to a global management structure and consistently achieving team quota
You've worked with fast-growing startups in the past and the tools they deem necessary (pulling and analyzing reports in SalesForce , crowd-sharing Google technology, etc.)
You lead by example and never expect one of your teammates to do something you wouldn't
You're an inquisitive learner, intellectually curious and a trailblazer with creative ideas never settling for the status quo
You're humble, but confident in your abilities and skills as a leader and see your future in management
You're a dreamer and believe just because something has never been done, doesn't mean it can't be
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
Benefits
Health insuranceVision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Sprinklr · US