Platform Architecture and Design: Develop and maintain the overall architecture of the ServiceNow platform, ensuring alignment with business needs and industry best practices.
System Maintenance and Upgrades: Oversee system maintenance, upgrades, and enhancements, ensuring minimal disruption and optimal performance.
Workflow Development: Design and implement workflows, business rules, client scripts, and UI policies to automate processes and improve efficiency.
Integrations: Lead the design and implementation of integrations with external systems using REST, SOAP, LDAP, SSO, and other protocols.
ITOM and ITAM Implementation: Configure and support ITOM and ITAM modules, including discovery, service mapping, asset management, and event management.
SPM/PPM Expertise: Configure and maintain Strategic Portfolio Management (SPM) modules, including Demand, Project, Portfolio, and Resource Management, with a focus on Agile methodologies.
Database Management: Manage MariaDB installation, optimization, indexing, and coding to support platform performance.
Security and Compliance: Configure and maintain system ACLs, certificates, and security protocols, ensuring compliance with organizational policies.
Monitoring and Risk Management: Monitor system stability, conduct risk assessments, and implement measures to prevent service degradation or interruptions.
Reporting and Analytics: Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.
Documentation and Governance: Create and maintain technical documentation, architecture diagrams, and governance standards for the platform.
WHAT YOU'LL NEED TO SUCCEED:
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Software Engineer must have:
Education: Bachelor's degree with focus in Computer Science, Information Technology, or a related field.
Certifications: Applicable DoD 8140 or DoD 8570 Certification (i.e., CompTIA Security + CE certification)
Experience: 10+ years of related experience in ServiceNow
Technical skills: Proven work experience with the ServiceNow platform in a software development and systems architecture environment.
Proficiency in JavaScript, Glide API, and ServiceNow software development tools.
Familiarity with CI/CD pipelines, Git, and automated testing frameworks.
Strong understanding of system security, ACLs, and certificate management.
Proven experience with on-premises ServiceNow deployments and server administration (Windows/Linux).
Expertise in ITOM, ITAM, and SPM modules.
Strong knowledge of integration protocols (REST, SOAP, LDAP, SSO).
Experience with database management (MariaDB preferred).
Required security clearance level: Must have a current/active Secret clearance and TS/SCI eligibility is preferred.
US citizenship required due to the Secret clearance requirement
This position requires working onsite at the client location 5 days a week initially. A hybrid work schedule of 3 days onsite and 2 days remote may be available after the initial period, based on project needs and client requirements.
GDIT IS YOUR PLACE:
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
#gditpriority
#centcomcits
The likely salary range for this position is $161,500 - $218,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location
Requirements
Building Architecture, Data Management, ServiceNow Platform Certifications:
None Experience:
10 + years of related experience US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a ServiceNow Software Engineer at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career.
MEANINGFUL WORK AND PERSONAL IMPACT:
Benefits
401(k)Remote work options
Additional Information
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Public Trust/Other Required:
None
Job Family:
Software Engineering
Job Qualifications:
General Dynamics It · Macdill Afb, FL