Achieve or exceed personal sales targets and productivity standards
Build a positive store environment through effective communication, collaboration and partnership with the management team
Attend and participate in all store meetings, events and product knowledge sessions
Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
Leverage in store elements to provide a memorable customer experience and promote repeat purchase
Follow all store operating procedures to minimize store shrink
Handle all Point of sale (POS) transactions in compliance with company standards
Support in the overall upkeep of physical store maintenance and standards
Maintain Visual Merchandise directives
Let's Talk About You:
Minimum 2 years of customer service experience, preferably in the apparel retail industry
Proven record of successful sales performance
Previous experience working with affluent and luxury brands in high traffic locations
Strong time management and multi tasking skills
Ability to work efficiently in a fast-paced and team orientated environment
Good understanding of CRM tools/processes
Excellent communication and social skills
Basic skills in Microsoft Office, specifically, Word and Excel
Bonus points for proficiency in another language
What's in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose.com.
Benefits
Health insurancePerformance bonus
Additional Information
Location:
King of Prussia
Address:
160 N Gulph Road King of Prussia, Pennsylvania 19406 United States of America
Job Title:
Retail Sales Associate (part-time) Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
Canadagoose · King Of Prussia, PA