VP, Global Shared Services

About the role

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Strategy and Operations Define and lead the global HR Shared Services strategy, driving operational excellence and continuous improvement Oversee HR operations across the full employee lifecycle, ensuring consistency, quality, and scalability Establish and manage service delivery standards, including SLAs, KPIs, and performance metrics Develop and execute multi year roadmaps to modernize and scale HR shared services globally Continuously assess and evolve the operating model to meet changing business and workforce needs Process and Technology Design and implement scalable, efficient HR processes and service delivery models Lead the evolution of the HR technology ecosystem to enable automation, self service, and an improved employee experience Partner with HR and cross functional teams to streamline workflows and reduce complexity Identify and implement opportunities for digital enablement and process optimization Data, Compliance and Governance Ensure data integrity, security, and governance across all HR systems and processes Maintain compliance with global employment laws, regulations, and data privacy requirements Leverage data and analytics to generate insights, inform decisions, and improve operational performance Establish controls and standards that ensure consistency and mitigate risk globally Leadership and Partnership Build, lead, and develop a high performing global HR Shared Services and HRIS organization Lead through other leaders, scaling capability, accountability, and impact across regions Partner closely with HR centers of excellence, HR Business Partners, and cross functional leaders including IT, Finance, and Legal Serve as a strategic advisor on HR operations, shared services, and employee experience Navigate global complexity and drive alignment across diverse stakeholders, regions, and business units