Service Center Manager - Eurofins Environment Testing Southeast - Charlotte, NC

Requirements

• Minimum 3 years client relationship or customer service experience
• 1-2 years bench level Chemistry experience preferred
• Prefer supervisory experience
• Supervisory Responsibility : may supervise service center staff
• Ability and/or Skills (BMQ):
• Knowledge of business principles, client markets, marketing
• Strong management, communication (written and verbal) and conflict resolution skills
• Strong client service skills
• Knowledge of environmental methodology
• Ability to multi-task and adapt to changing priorities
• Public speaking and networking skills
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Position is full-time, Monday - Friday 8:00 am - 5:00 pm. Candidates currently living within a commutable distance of Charlotte, NC are encouraged to apply.
• Pay range: $58,000 - 65,000/yr.
• Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
• *The benefits package offered will vary based on the employee's full-time or part-time regular status.
• To learn more about Eurofins, please explore our website www.eurofinsus.com .
• We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
• Find out more in our career page: https://careers.eurofins.com/

Benefits

Additional Information

Eurofins Environment Testing is seeking a dynamic manager with supervisory experience who enjoys networking within the environmental industry. The Service Center Manager will act as a liaison between the laboratory and the local client base. This role will maintain the service center facility, manage staff and work with the Sales Department to develop and grow the area client base. Environmental industry/environmental laboratory experience is strongly preferred. Essential Duties and Responsibilities: Primary point of client contact for the service center, address any client issues or questions Maintain the facility and uphold company EH&S policies Manage personnel and schedule Courier/Field Sampler pick-ups and deliveries, as needed Business development - manage projects and assist Account Executives with meeting sales initiatives Order supplies, track revenue, monitor costs and reduce inefficiencies at the service center Maintain knowledge of method requirements, holding times and project requirements. Networking - attend industry events, conferences and trade shows. Monitor local market trends, capitalize on opportunities to bring in new business, visit clients. Be aware of local competition and pricing. Other duties as assigned. Basic Minimum Qualifications (BMQ): Education : BS/BA in Chemistry/Sciences (Business Management, Marketing, or equivalent experience may substitute for degree) is preferred but not required

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