Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience
Five or more years of IT, Project Management, service delivery or customer relationship management experience
Proficient with Microsoft Office suite
Experience managing and track task execution using project plan templates
Basic understanding of data center/critical environment concepts, such as space, power, cooling and connectivity
Basic understan ding of technologies found within data center architecture, such as routers, switches, firewalls, server componen ts, storage, and virtualization.
Three or more years of progressive project management experience or team lead experience in an IT infrastructure environment
PMP or Agile certification
ITIL Certification
Experience with Salesforce CRM
Experience with Project Management applications such as MS Project or Clarity
Prior experience working in a Data Center environment
Experience in project managing customer migrations
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent interpersonal skills with the ability to interface with Senior Management
Strong facilitation skills
Self - motivated, goal - oriented individual with extensive experience multi - tasking across multiple concurrent and complex projects
Strong communication, organization, and management skills
Strong time management and interpersonal skills
Ability to prioritize in a fast - paced environment.
The Project Manage r I - Infrastructure effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication betwee n different team members (e.g. Systems Engineers, Network Engineers, Data Center T echnicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal cand idate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast - paced, cross - functional matrixed environment.
RESPONSIBILITIES, other duties may be assigned.
Works with systems and network engineering teams to complete technical discovery
Applies project management expertise to ensure accurate and timely delivery of services
Collaborates with team managers and resources to identify project a pproach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables
Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dat es using traditional project management practices
Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes
Manages multiple projects and tasks in a deadline - driven environment and complete s projects on time
Continuously monitors and reports on project status to Upper Management (including C - Levels), including issues, risks, and escalations
Continually develops and improves internal processes and documentation within the organization.