General Maintenance Technician I

About the role

The General Maintenance Technician I supports the day-to-day maintenance and upkeep of facilities across the campus. This role performs general maintenance tasks, including repairs, installations, inspections, and preventative maintenance, to maintain safe, clean, and functional environments. Working closely with the Manager of General Maintenance and the Facilities team, this position responds to maintenance requests, assists with troubleshooting equipment and building systems, and supports preparation for inspections. Work includes maintaining building systems, furniture, water features, tools, and equipment across indoor and outdoor spaces. Success in this role requires strong mechanical aptitude, attention to detail, and the ability to manage tasks independently while collaborating with others. The Technician supports timely and effective maintenance operations and participates in an on-call rotation, responding to urgent issues as needed. Essential Duties and Responsibilities Perform daily maintenance tasks to support facility operations, including repairs, fabrication work, special gallery installations, office remodels, and general equipment maintenance. Conduct routine upkeep of windows and specialized operating equipment used for facility maintenance. Support the facilities team with scheduled maintenance activities, special projects, and installation tasks. Respond to maintenance requests submitted through the centralized maintenance management system in a timely and efficient manner. Assist in troubleshooting and repairing various building systems and components. Participate in project planning and ensure proper cleanup and restoration upon completion. Help prepare for both internal and third-party inspections, ensuring areas meet required standards. Maintain campus ponds, water features, and all related equipment to ensure proper operation and appearance. Escort external contractors while they perform work on or around the campus to ensure compliance with site protocols. Perform a variety of general maintenance tasks, including carpentry, painting, installation, and repairs. Participate in cross-training within the Facilities department to provide support across various functions as needed. Perform other duties and responsibilities as assigned to support evolving organizational needs. Qualifications and Requirements Strong mechanical aptitude with effective troubleshooting and problem-solving abilities. Basic knowledge of building systems and components. Understanding of measurements and mathematical applications. Proficient in using a variety of hand and power tools. Capable of operating standard equipment and machinery, including forklifts, scissor/extension lifts, and vehicles/carts/trailers. Willingness and ability to learn and use specialized software. Basic knowledge of Microsoft Word, Excel, and other basic computer applications. Committed to providing excellent customer service rooted in courtesy, respect, and approachability. Enthusiastic about contributing to the success of a major community center. Dedicated to continuous improvement and ongoing professional development. Good verbal and written communication skills in English. Ability to understand and maintain the highest standards of confidentiality. Able to work independently with initiative and collaboratively as part of a team. Adaptable and comfortable working in a fast-paced, evolving environment. Strong organizational skills with the ability to prioritize tasks and manage time effectively. Capable of contributing to project teams with a focus on results and operational excellence. Physically and mentally fit to respond to emergency situations as needed. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands : In the work environment described, this role requires a high level of physical activity and sustained use of a computer

Benefits

Additional Information

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. Job Description: Job Title: General Maintenance Technician I Reports to: Manager of General Maintenance FLSA Classification: Non-Exempt Location: Bentonville, Arkansas (On-site) Date Reviewed: 04/07/2026 Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

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