Staff Machine Learning Engineer

About the role

The Agentic Retrieval team within Zoom's GenAI Engineering group builds a multi-tenant, permission-aware retrieval platform. It powers large-scale document and data search. The team also focuses on enterprise knowledge graph reasoning and retrieval orchestration for AI agents. We operate at the intersection of distributed systems, machine learning, knowledge representation, and large language models. Our mission is to enable AI agents to access the right information, with the right permissions, at the right time - across enterprise data sources. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview pro