Senior Claims Adjuster - FI & D&O - HFG

Responsibilities

• Complex Claims Management: Leading the handling of high-value, complex Financial and Specialty Markets claims, ensuring they are managed efficiently and resolved in line with policy terms and internal claims principles.
• Specialist Focus: Managing a diverse portfolio of multi-jurisdictional financial institutions (FI) and management liability (ML) claims, offering broad exposure to complex and cross-border matters.
• Strategic Contribution: Supporting the delivery of the wider claims strategy and contributing to the achievement of overall business objectives.
• Underwriting Collaboration: Working closely with underwriting teams to support client retention and new business opportunities, including participation in meetings with key clients and brokers.
• Coverage Investigation: Analysing complex coverage issues, including those with wider market implications, to ensure liability aligns with contractual obligations and policy terms.
• Dispute Resolution: Managing high-value and contentious claims, driving commercially sound and efficient resolutions.
• Stakeholder Engagement: Developing strong relationships with internal stakeholders and external clients to ensure effective claims support and service delivery.
• Legal Oversight: Instructing and managing external legal advisors, reviewing coverage and defence strategies, and constructively challenging advice to shape claims outcomes.
• Leadership & Mentoring: Acting as a technical point of reference for junior claims professionals, providing mentoring, guidance, and support for their development.

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