At Postman, we aim to put the customer at the center of everything we do. With over 45 million users, the Customer Education team is at the forefront of supporting our customers on their journey with Postman. We build learning programs that boost adoption, create better developers and simplify our customers' journey.
Postman is seeking a Technical Trainer to bring energy, passion and skill to lead customer workshops and training for our enterprise customers both on-site and virtually. Our ideal candidate is someone who has extensive experience using Postman and has trained large organizations in the past. You will be responsible for leading ILT modules that support different user roles, industries and skill levels. The role will also manage ongoing design and delivery enhancements, always keeping the customer at the center.
Responsibilities
Design and deliver trainings that help customers understand how to use Postman effectively
Develop training materials, such as demos and in-product exercises that help customers and internal teams understand how to use Postman at all levels.
Work closely with other teams, including product, customer success, sales, and customer support, to ensure that training programs align with product updates and customer needs
Help develop internal tooling to support interactive training sessions
Keep up-to-date with product updates and new features to ensure training programs reflect the most current information.
About You
6 years minimum experience in enterprise training
3 years minimum experience with APIs and/or software development (NodeJS experience is preferred)
Fluent in both Spanish and English
Extensive experience using Postman is a plus
Ability to travel up to 50% of the time
Consistent track record of successfully handling stakeholder relationships
Highly organized, with proven ability to work autonomously and run multiple projects at one time
The reasonably estimated base salary for this role ranges from $120,000-160,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.
What Else?
Our Values
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, prote
Benefits
Health insuranceVision insurancePaid time offFlexible scheduleEquity / stock options
Additional Information
Who Are We?
Postman is the world's leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
Postman · Austin, TX