Billing Specialist

About the role

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. We are looking for a person who join s the Billing Team and will support us in our daily tasks .

Responsibilities

• Perform the monthly pre-billing and billing run
• Analyses of pre-billing and billing results
• Analyses, clarifications and resolutions on errors appearing while billing run
• Creation of manual invoices and credit notes
• Generation of quarter, half year and yearly invoices according to data delivered
• Addressing and resolving customer inquiries and disputes related to billing
• Answering the clients phone calls; calling back to the customers
• Performing price increases in the system incl. preparation of yearly price increase
• Uploading invoices to customer payment portals
• Providing reports internal and external
• Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity

Requirements

• Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience).
• Minimum of 3 years of experience in Account Receivables / Billing / O2C / Order to Cash
• Proven track record as a Billing specialist (must)
• Fluent Polish and English min. B2/ C1 (must)
• Knowledge of another foreign European language (must), preferable French or Spanish
• Knowledge of polish law and regulations regarding billing, taxation, and best practices.
• MS Office fluency (Word, Excel)
• Ability to enhance process and controls
• V ery good customer service skills and client-focus attitude
• Ability to work well under pressure and meet deadlines.
• Ability to prioritize tasks and work in a fast-paced environment.
• Hybrid position from Poznań / Poland

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