On top of this, you'll manage key stakeholder relationships across the function, liaising with the team to ensure consistency and to share best practice. What's more, you're expected to be a visible and positive presence in other parts of the business.
You'll also be:
Developing, coaching and maximising the capabilities of the team to instil a high performance culture with customers at the heart of everything we do
Making sure the Relationship Managers establish and maintain relationships with key professional communities to raise the profile of the bank in the local marketplace
Applying relevant tools and agreed leadership principles
Delivering on agreed financial objectives including income growth as well as objectives including increased net promoter scores and customer digital adoption
The skills you'll need
To succeed in this role, you'll need highly developed interpersonal, negotiation and networking skills to build and maintain a presence in the local market. You'll also need proven risk assessment experience with monitoring and control skills in a broad range of customer situations.
You'll also be expected to have:
An in-depth knowledge of the full range of products and funding solutions as well as expertise around complex product sets
Broad banking experience, including in the commercial and corporate environment
A high degree of commercial acumen and an understanding of the changing economic environment
A sound understanding of credit and lending principles in the commercial banking sector
Experience of leading, coaching and developing diverse professional teams, while leading organisational, operational and cultural change
What else you need to know
Achieving a Diploma in Lending Skills is just one of the ways we'll help you to thrive in your role.
A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that's widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.
With 18 months to complete your studies, you'll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
Hours
35
Job Posting Closing Date:
17/06/2026
Ways of Working:Hybrid
Benefits
Vision insurance
Additional Information
Join us as a Director in Commercial Banking
We're looking for someone to lead the delivery of the business' strategic objectives by leading a team of Relationship Managers responsible for commercial customers
You'll be managing performance to build long term sustainable value for customers and colleagues
We thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room - and if you value this too, there's a place for you with us
Royal Bank Of Scotland · Poole