Crisis Specialist I

Responsibilities

• Core Values:
• At Solari, we live and breathe our core values, and as part of our team, you'll embody these principles: safety, hope, recovery, and service excellence. You'll be pivotal in fostering an uplifting culture that empowers both our community and our staff!
• Lead the Way: Respond to incoming calls, texts, and chats for crisis services with a blend of compassion and expertise. Every interaction you have will be an opportunity to bring hope and positivity.
• Screen & Triage: Use your keen insight to assess and guide crisis interventions, utilizing our risk assessment tool to ensure safety and effective resolutions.
• Empower Through Education: Share valuable mental health education and community resources, helping individuals navigate their path to recovery.
• Team Player: Collaborate in training, meetings, and clinical oversight, enhancing your skills and knowledge while contributing to a supportive environment.
• Document Your Impact: Ensure all interactions are documented accurately in our EHR, maintaining our commitment to quality and efficiency.
• Innovate & Engage: Stay on top of the latest practices in healthcare, behavioral health, and crisis interventions, sharing your knowledge and engaging with clients meaningfully.

Requirements

• Critical Thinker: You have strong decision-making skills and can navigate high-pressure situations with a calm demeanor.
• Effective Communicator: Your verbal and written communication is clear and compelling, facilitating productive interactions.
• Adaptable: You can pivot seamlessly to new processes and challenges, always ready to tackle the next adventure.
• Team Builder: You thrive in collaborative settings and are dedicated to fostering a cohesive team spirit.
• Mental health and wellness expert: You possess a solid understanding and enthusiasm for crisis intervention, behavioral health, and wellness concepts and strategies, and an understanding of local resources.
• Ready to Make a Difference?
• If you're enthusiastic about supporting others, ready for a role where no two days are the same, and want to be part of a team that values hope and resilience, we want to hear from you! Join Solari and together, let's brighten lives in our community, one call at a time!
• Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to your home internet modem/router with Ethernet cabling (Cat5e or better - this can be provided to staff as needed)
• The candidate's applicable education and experience will determine where a candidate falls in the position range.
• Pay Range
• $22 - $25.30 USD
• Working Conditions:
• Who We Are & What We Offer:
• Solari is an award-winning nonprofit that

Benefits

Additional Information

Work Location: Remote - Applicants must live in Colorado or Oklahoma This position takes crisis calls for the state of Colorado regardless of the state you are working in. Full-Time Commitment: This is a 40-hour-per-week position. We offer competitive shift differential pay for weekends, evenings, and overnight schedules. Education & Experience (Qualified Paths) To be considered, you must meet one of the following criteria: High School Diploma/GED plus 4 years of full-time behavioral health work experience. Associate Degree in a behavioral health field, plus 2 years of full-time behavioral health work experience. Bachelor's Degree in a behavioral health field, plus 1 year of full-time behavioral health work experience. Master's Degree in a behavioral health or substance use field, plus behavioral health work experience preferred. Behavioral health professionals and contact call center experience preferred. Join Our Team as a Crisis Specialist - Where Every Day We Inspire Hope! Are you ready to make a difference in people's lives? At Solari, we're on a mission to provide compassionate care and stand strong in times of crisis. We're looking for a dynamic and dedicated Crisis Specialist to join our team and be a beacon of hope for those in need!

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