Operations Coordinator Portugal (Lisbon)

About the role

ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com . As suas responsabilidades | What You'll Do We are looking for a passionate and talented Operations Coordinator Portugal based in Lisbon . The candidate has a relevant experience in operations supervision in the medical device industry with strong expertise in management of people, projects, and resources. He/she will coordinate: Warehouse and Distributions Teams of Enovis Surgical Portugal (Lisbon) to ensure the efficient receipt, storage, customer's order handling and dispatch of products and to assure the adherence to the Corporate Policies for the main Logistics Flows, the correct customer requests management and the dispatch of products from the warehouse in Italy to the Portuguese company and from them to the hospitals. He/she will lead main projects aimed at improving operations in Iberia to lead the sustainable development of the market, with a focus on resources, efficiency, and economies of scale. Main Accountabilities Team Management Coordinate, manage and monitor the activities of Local Warehouses and Customer Services Supervise the Workload and the correct and timely Execution of transactions in the IT Systems Team Support in resolution of problems in order processing and material availability Coordinate the team to ensure a level of service in line with business objectives Propose trainings plans for resources to develop hard and soft skills Ensure the team follows the guidelines and rules for a proper communication towards customer and for priority settings in case of backorders. Ensure availability and quick response time for sales reps and customers Take part calls with Sales Organization on a regular base for Ops/Sales alignment Policies Management Monitor adherence to local authorities' regulations and corporate policies Establish or adjust local work instructions to meet corporate procedures Ensure the correct Stock and Flow Separation according to the corporate policies Ensure the Accuracy of the Expiration Returns/Expired/Expiring Management Keep under control external stock levels and rotations to ensure the best use of the company's resources Ensure accuracy of Internal [Local] and External Warehouses data through Stock Counts and relative adjustments Guarantee correct procurement flow with suppliers different than Enovis in line with corporate procedures Ensure accuracy of stock management, shipments and Reverse logistics and supporting documentation Ensure the Forecast availability and accuracy together with Sales and the Corporate Demand Support the business in the strategy definition of new investments requests, projects and initiatives Monitor the consistency of the loaner fleet and Consignment rotation based on KPI Ensure the Warehouse re-stocking from HQ through the Collaborative replenishment process for Portugal Be active part in the IOC International Operations Committee as representative of the Portugal Instruments Sets Management. KPI Management Define and measure relevant KPIs in line with the corporate indications (productivity, etc.) Monitor and verify service level of suppliers (3PL, carriers) Analyse statistics or other data to determine the Service Level the Companies is providing Project Management Support HQ new projects and software deployment at a local level Evaluate new opportunities and propose initiatives of Network Re-Design to optimize Distribution Costs Monitor the trade-off between Loaner and Consignment Management Extends standard and best practices among the countries Disposition / OP coordination of the available loans of implants and instrument sets (ATP) Work on optimization /sharing of the Loaner Pool in Portugal Work on develop synergies in Customer Service support and Backoffice activities between the countries Work to Optimize transports and deliveries in Iberia Establish a system of control and monitor the accuracy of the set composition, collecting claim