LiveOps Specialist - MONOPOLY GO!

Responsibilities

• Execute LiveOps campaigns using bespoke in-house tools.
• Work with other teams to test functionality pre-release to ensure error-free execution.
• Monitor the live events and investigate any issues.
• Manage customer communication channels (in-app messages & push notifications) using relevant segmentation for maximum impact.
• Manage the AB testing setups.
• Improve processes and raise tool or feature improvement requests.
• Collaborate on tasks and projects with teams based in Spain and the United States - including Production, QA, Art and Economy.

Requirements

• The successful candidate will have good communication skills, a strong sense of prioritisation, be able to manage multiple projects at the same time and work in a dynamic environment. We are looking for:
• Skilled in working with a wide range of stakeholders, from QA to analytics to art to product.
• Clear verbal and written communication skills.
• Ability to own, build and iterate functions and processes.
• Proactivity in identifying risks and making changes when necessary with an appropriate sense of urgency.
• Problem-solving skills and an ability to apply logical thinking to encountered issues to find workarounds when necessary.
• A customer-centric approach and passion for improving the player experiences.
• Detail-oriented with focus on delivering results.
• Good technical skills and ability to use high complexity tools or programs
• An interest in games, particularly mobile games is a plus!
• Creativity. You'll have to make the leap from understanding what's going on to brainstorming ways to improve it. Ultimately, success is about implementing campaigns and events that have a big impact on our users.
• Bonus Points
• Previous experience in QA, programming or IT
• Please ensure that the résumé/CV you attach is written in English.
• About Scopely
• Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ .
• Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com .
• Shou

Additional Information

Scopely is looking for a LiveOps Specialist to join our MONOPOLY GO! This is a hybrid role based in Seville. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

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