Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimumSick Leave 100% Compensation (10 days per calendar year)Career development and education opportunities within the companyPremium Private Health CareMental well-being program (iFeel)Multisport card
Personal Gaming Account
Company events
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
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Additional Information
Job Overview
This role has been set up to establish and manage a proper IT environment to ensure work efficiency of Wargaming employees in Poland. The ability to detect, resolve IT issues and to implement new IT solutions aligning with global strategy is critical. This role is considered as a part of the Global IT team.
Reports to
Regional IT Manager, APAC & Western Europe
What will you do?
Install and configure appropriate software and hardware according to specifications
Provide orientation and guidance to users on how to operate new software and computer equipment
Perform troubleshooting to diagnose and resolve problems
Analyze, resolve issues and implement new solutions to ensure end users' satisfaction
Collaborate with Global IT to deliver global projects in the region, and request new services and solutions as needed
Facilitate operations of the IT environment including problem management, incident management, configuration and change management.
Contribute to global IT initiatives with professional knowledge and local insights
Ensure proper operation of IT systems of WG Warsaw, including servers and network hardware, user workstations and laptop computers, printers, scanners etc
Provide required user support both on-site and remotely as necessary, work as a team with other European offices when required
Support the procurement process of IT hardware and software to have the best performance within the budget, aligning with relevant HQ and regional teams
Pro-actively monitor the status of IT infrastructure, determine any issues or potential problems and recommend solutions
Adhere to the Global IT Code of Conduct
What are we looking for?
Professional knowledge of computer hardware and peripherals
Professional knowledge of Windows 11 and MacOS
Knowledge and support of MS Office 365 products
Desire to work with users, willingness to help, cooperative
Experience in domain networks
Knowledge of UNIX-like systems
Knowledge of Windows Server 2012 R2 and older
Experience in Active Directory and GPOs
Experience in PowerShell (scripting)
What additional skills will help you stand out?
Certification as IT Engineer will be an advantage (e.g. Microsoft Certified IT Professional)
Experience in the gaming industry will be a good plus
Experience with Jira, Confluence, CISCO products, Video Conferencing, Windows and Linux servers (basic knowledge)
Work mode
Full-time employment
Onsite from Warsaw
This role isn't eligible for relocation & immigration support // Candidates must be legally authorized to work in Poland at the time of application
Type of Contract and Salary
Employment Contract (umowa o prace)
The salary range for this role is 9500 - 11000 PLN gross monthly ( The final salary within the range will depend on the candidate's experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.)
Wargaming · Warsaw, Poland