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Hi, I'm Genevieve Moodley , your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Software Developer Eng. Snr. who will provide technical leadership for the design and implementation of specific areas or subsystems, which may include research and technical investigation. Thus, ensuring end to end functionality of the software is within scope of the business needs, and the solution interfaces successfully with the customer's enterprise architecture. Translate customer requirements into software specifications. Proactively identifies and defines methodology, processes and quality assurance requirements. Collaborates, coaches and mentors team to promote product and industry knowledge. Recommends and ensures compliance to standards. Knowledge, Skills and Abilities Managing technical customer interactions during inlife operations Responsible for gathering, designing and documenting customer requirements that meet the client's needs, and fits within the BSS infrastructure. Cloud Solutions expertise in AWS Good understanding of Telecom/Wireless OSS/BSS Architecture / Design / Delivery Expertise / Operational Expertise Knowledge of Fulfilment/Assurance and Billing, MNP business processes Experience in catalog/order management/rating/billing/invoicing/treatment/MNP areas and real time charging. Be a glue between client-facing team and offshore delivery team DevOps Experience and Culture - Design and deliver ops friendly solutions for good observability & monitorability and supporting operations as they evolve into production This is a hands-on role, a strong interest and inclination to deep dive as necessary to understand problem areas and fix end to end is key requirement. Enabler and coach for delivery teams in domain, technology. Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution. An eye and passion for Operations of the application during InLife - automated approach for self healing and self monitoring, resolution of incidents and defects, lead and motivate the ops team, dashboards for various DevOps KPIs Efficient stake holder management both internal and customer for success of business Experience in standards such as TMF, 3GPP, Enterprise Architecture, DevOps. Subject matter expert for one or more CSG products and implementation steps or domain areas, including the business value associated with the delivery of the technical solution. Knowledge of CSG's product portfolio. Strong design skills with ability to document the designs. Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories and act as technical lead during production incidents Excellent verbal and written communication skills to influence and gain cooperation. Ability to suitably adapt communication based on the audience, e.g. technical vs. management. Ability to speak, write and understand English. Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate. Contribute to Weekly, Monthly and Quarterly client review - e.g. reporting, RCA's Non-standard work hours may be required and the ability to be on-call.
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