Customer Service Technician NF2

About the role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. A minimum of one year of experience in a Customer Service Role and or a Customer Service Call Center with some proficiency in accounting methods and techniques along with clerical skills. Successful candidates for this position will need to have excellent communications skills, both oral and written, and this would include great listening skills as a part of problem-solving abilities. Ability to acquire and apply knowledge of the principles, policies and operating details of an accounting system and knowledge of accounting procedures and general back-office accounting operations. Knowledge of office practices and procedures relating to the processing and recording of transactions and accounting information. Comfortable working in a fast-paced, high-energy environment. Proficiency in Microsoft Office suite, especially Excel, is desired. Experience with call center ticketing applications such as Service Manager and/or Service Now is highly desirable.

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Company Intel

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