Project and Program Manager

Benefits

Additional Information

Inside the Role We are seeking a dynamic and results-driven Project and Program Manager for our Aftermarket Parts team. In this role, you will lead cross-functional initiatives to deliver high-impact projects that enhance the availability, quality, and customer experience of our aftermarket parts offerings. This position leads the efforts to define the strategy and key strategic initiatives for Aftermarket Parts and is responsible for the tracking and accountability mechanisms to ensure realization of key business objectives. Reports to Todd Biggs GM, Parts Sales Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team What You Drive at DTNA Lead and manage multiple, complex projects and programs focused on aftermarket parts development, growth, distribution, and customer experience. Coordinate and influence cross-functional teams to execute shared priorities and deliver measurable outcomes. Develop integrated project plans, timelines, budgets, and resource allocations to ensure successful project delivery. Monitor project progress, identify risks, and implement mitigation strategies. Communicate project status and key milestones to stakeholders and executive leadership. Drive continuous improvement initiatives to optimize parts availability, reduce costs, and improve customer satisfaction. Lead planning and execution of Digital and Sales & Marketing Joint Action Development (JAD) meetings to ensure alignment on priorities and outcomes. Track JAD initiatives, assign ownership, and ensure follow up and completion. Manage all leadership team operating cadence including presentations, talking points, meeting planning/preparation as well as accountability processes (tracking and progress updates). Manage all internal and external communication within Aftermarket Parts to ensure clarity, alignment, and consistency. Support team engagement activities that strengthen collaboration and organizational culture. Assist admin with Coordinate regular community and team building events for Aftermarket Parts This position supports both the GM, Part Sales team and GM, Marketing & Strategic Value Chain Knowledge You Should Bring Bachelor's degree in Business, Engineering, Supply Chain, or a related field; Master's degree preferred. 5+ years of project or program management experience, preferably in automotive or aftermarket parts industries. Strong organizational, leadership, and communication skills. Proficiency in project management tools and methodologies. Ability to work collaboratively in a fast-paced, cross-functional environment. PMP or similar project management certification is a plus. Must have effective oral and written communication skills including executive-level communication. Strong analytical problem-solving and project management skills. Continuous improvement mindset and experience driving process optimization. Must be well organized and can manage multiple planning/implementation activities simultaneously. Business acumen with a focus on developing innovative solutions. Strong project reporting skills, with a focus on interdepartmental communication. Must have Proficient PC skills Microsoft Office Excel, Access, PowerPoint, & Word. Ability to travel up to 20%. #LI-CF1 #LI-Hybrid Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Fort Mill, SC US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration. At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successful