Product Expert for SAP Fieldglass

External

Gsknch · Bengaluru Campus 31

Full-timeOn-siteToday

AccessibilityAgileComplianceDocumentationGDPRRisk Management

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About the role

SAP Fieldglass is Haleon's global solution for E xternal W orkforce and S ervices P rocurement management, enabling the business to efficiently manage contingent labor, service providers, and external workforce spend. The platform integrates with core HR and procurement systems, supporting end- to -end processes from job requisition to onboarding, time tracking, and offboarding. As the Product Expert for SAP Fieldglass within Digital & Tech nology , you will be responsible for defining, implementing, and optimizing our external workforce management solutions across Haleon, in line with the priorities of our business teams and to maximize value for money over the lifecycle of the product. In support of a SOx -relevant (Sarbanes - Oxley Act ) application, t his role is a lso pivotal in ensuring we comply with SOx requirements by embedding robust control frameworks into product operations - this may span designing and implementing controls to overseeing training, audit readiness, and continuous improvement. This SOx Compliance ensure s our financial reporting applications are secure, reliable, and auditable - minimising risk and supporting regulatory integrity. You will join our Corporate Applications Technology team, reporting directly to the Product Manager for Procurement Tech.

Responsibilities

Product Vision & Strategy

Develop and maintain a product roadmap that reflects business priorities, regulatory requirements, and user needs.

Champion innovation by identifying opportunities for new features, integrations, or process improvements that drive business value.

Requirements & Documentation Management

Lead the gathering, analysis, and prioritization of business and technical requirements from diverse stakeholders, ensuring clarity and traceability throughout the product lifecycle.

Maintain comprehensive documentation covering system architecture, security, compliance, and operational processes, ensuring accessibility and audit readiness.

Project & Delivery Management

Oversee end-to-end delivery of SAP Fieldglass solutions, including integration, deployment, upgrades, and enhancements.

Manage project scope, timelines, and resources, ensuring delivery against agreed milestones and budgets.

Manage all system changes by following the Haleon Change Management procedure, ensuring traceability for auditors on any system changes made

Coordinate a cross functional teams ( Tech , HR, Procurement, Finance, external vendors) to ensure seamless execution and issue resolution.

Stakeholder and Vendor management

Engage proactively with internal stakeholders to understand business needs, communicate product changes, and gather feedback for continuous improvement.

Manage relationships with external vendors and service providers, including performance monitoring and escalation of service issues.

Facilitate regular stakeholder meetings to ensure alignment and transparency.

Compliance, Risk & Security

Ensure robust compliance with regulatory requirements (e.g., SOx , GDPR), internal policies, and industry standards.

Embed risk management practices into product operations, including regular risk assessments, mitigation planning, and audit preparation and support.

Ensure our controls operate effectively and that any control or audit findings are remediated as per agreed timelines

Maintain and test business continuity and disaster recovery plans for critical applications.

Continuous Improvement

Act as a subject matter expert for SAP Fieldglass, providing guidance and support to end users , stakeholders and Tech colleagues .

Lead user adoption initiatives, including training, communication, and support for continuous improvement such as automation, new features or process changes.

Product Expert for SAP Fieldglass

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