Deep technical expertise in aircraft engine or turbomachinery equipment
Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders
Self-directed with the ability to solve complex problems using sound judgement and critical thinking
Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills
Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer
Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues
Embody the GE Behaviors including Customer Driven, Respect for People, Continuous Improvement
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Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offParental leave
Additional Information
Job Description Summary
GE Aerospace is looking for a Senior Staff Engineer to join our Commercial Field Service organization! As a member of this team, you can expect to be co-located at the customer's site, providing day-to-day support to our customers. More specifically, you will serve as the primary GE on-site representative and be expected to provide program leadership, technical direction, and hands on troubleshooting assistance to the customer in their operation, inspection, maintenance, and repair of assigned jet engine product lines before and during aircraft entry into service.
Job Description
Key Roles & Responsibilities :
Support customer issue resolutions, fleet issues, service bulletin implementations, monitoring and diagnostics, fleet configuration, and outage management.
Interpret OEM & technical manuals where necessary.
Review effectiveness of maintenance actions to identify training need opportunities.
Utilize our FLIGHT DECK principles to deliver continuous improvement, identifying proactive reliability enhancements.
Produce data analytics and timely reporting of production status, program updates, events, and trends to key internal stakeholders.
Provide recommendations on opportunities for proactive maintenance; direct and facilitate any necessary rework to assure engine serviceability meets new aircraft requirements for certification.
Share voice of customer insights to key internal stakeholders regularly to assist with data collection and timely reporting of performance analyses, marketing intelligence, and potential sales opportunities.
Manage office space needs including but not limited to supplies management
Own personnel scheduling for the site.
Flexibility and willingness to work onsite to support around-the-clock operations at the customer as needed on weekends and holidays
Standard working hours for this position are 8:30 AM - 5:00 PM EST (factors a 30min lunch break)
Ge Aerospace · Worldwide