Counsel, Compliance

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Counsel, Cable Legal Compliance, role is responsible for building and operationalizing a best-in-class compliance program across various substantive areas, tailored to Comcast's businesses and organization, as well as handling and managing day-to-day compliance issues as they arise. The role will be responsible for providing strategic legal advice and counseling on consumer-facing issues, including telephone and email compliance, identity verification and authentication, consumer risk assessments (including credit screenings), and collection activities. This position involves regular interaction with Comcast leadership and business stakeholders and requires the ability to work with considerable autonomy. The successful candidate will be a highly skilled, law-firm- or government-trained lawyer with significant experience providing regulatory advice in the areas of consumer protection and consumer communications. This is a business-facing role for a confident, proactive, strategic lawyer who can independently manage highly diverse work and demands from all levels of the organization in an efficient and practical manner. The position reports to the Vice President & Senior Deputy General Counsel, Deputy Compliance Officer, Cable Legal Compliance. Job Description Role Description Provide guidance and advice to internal stakeholders (e.g., Finance, Digital Experience, Customer Experience Strategy & Operations, and Product teams) on consumer-facing regulatory matters, including compliance with the Telephone Consumer Protection Act ("TCPA"), CAN-SPAM Act, Fair Credit Reporting Act ("FCRA"), Fair Debt Collection Practices Act ("FDCPA"), Unfair and Deceptive Acts and/or Practices ("UDAAP") laws, and related state laws (collectively "Consumer Laws"). Identify potential risks for mitigation; remain current on relevant laws and regulations, guidelines, and best practices, and provide updates to relevant stakeholders as needed. Develop action plans to address risk and comply with new legal requirements in the Consumer Laws space. Translate legal requirements into functional business requirements and assist impacted teams with implementation. Update existing internal policies and procedures addressing compliance with Consumer Laws and communicate updates to impacted teams across the organization. Develop and lead training sessions regarding Consumer-Law-related topics. Review consumer complaints regarding Consumer Laws, perform root cause analysis, and identify potential business improvements related to consumer complaints. Provide legal analysis of legislative, regulatory, and advocacy materials in support of Government Affairs activities. Job Requirements Requires minimum 4-6 years of legal experience at a large firm, government agency, or corporation in a regulatory or compliance role. Knowledge of and experience with US federal and state Consumer Laws, including the TCPA, CAN-SPAM Act, FCRA, FDCPA, and UDAAP laws. Knowledge of and experience with US federal and state Consumer Law regulators, including, for example, the Federal Trade Commission, Consumer Financial Protection Bureau, and state attorneys general. Ability to think strategically to analyze and resolve issues proactively, independently, effectively, and efficiently and to build collaborative relationships with senior management, business leaders, legal, and others, while managing shifting priorities. Exceptional organizational skills, problem-solving abilities, and attention to detail. Proficient in leveraging technology and AI-powered tools to enhance legal research, compliance monitoring, and day-to-day workflows. Forward-thinking mindset with a demonstrated ability to streamline processes, identify automation opportunities, and drive operational efficiencies within a legal or compliance function. Clear, concise, and persuasive oral and written communicator. Member of a state bar in good standing, with the ability to obtain a limited in-house bar license in Pennsylvania. Core Responsibilities Provides legal counsel regarding Consumer Laws. Dispenses legal knowledge and expertise impacting business operations. Works closely with consumer-facing management and staff. Performs legal research when and as necessary to resolve complex legal issues and determine t

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