Review small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships, to identify requirements, deadlines, and response steps
Support the response and defense of small claims matters by researching claims, gathering relevant records, and preparing response materials for counsel review
Prepare and send correspondence and response letters to issuing parties, claimants, and other stakeholders in accordance with established procedures
Record, process, and monitor incoming requests, filings, orders, and related legal documents using matter management systems and shared repositories
Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates, documentation, and next steps
Identify related matters, business contacts, and research resources to support issue resolution and cross-team coordination
Maintain electronic case management tools, shared file rooms, and other databases to support legal matter tracking, reporting, and file integrity
Support program administration, monthly reporting, special projects, and analyses related to litigation support and third-party response operations
Experience you'll need to have:
3+ years of experience in paralegal, legal operations, or legal analyst work supporting litigation, small claims matters, third-party requests, or similar legal processes
Experience reviewing legal documents, tracking deadlines, and coordinating responses to claims, garnishments, subpoenas, or court-related matters
Experience using matter management systems, document repositories, and database tools for legal file management, tracking, and reporting
Experience preparing written correspondence, response letters, and legal support materials with accuracy and attention to detail
Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience
Experience that would be great to have:
Paralegal certificate or equivalent legal operations credential
Experience supporting litigation and third-party response matters involving consumer or individual accounts
Experience working with in-house counsel and external counsel on small claims, garnishments, subpoenas, powers of attorney, or guardianship matters
Experience in financial services, payments, or other regulated industries
How you'll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires use of a computer and audio equipment.
Sponsorship:
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave
Benefits
Health insuranceDental insuranceVision insurance401(k)Equity / stock optionsParental leave
Additional Information
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Paralegal - Litigation Support Team
About your role:
As a Paralegal on the Litigation Support Team, you will review and support responses for small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships. You will work with in-house counsel, external counsel, and cross-functional partners to research claims, prepare responses, maintain matter records, and help ensure timely, accurate administration of legal requests affecting consumer and individual accounts.
Fiserv · Coral Springs, FL