Strategy and Operations Senior Analyst (Hybrid)
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About the role
As a Strategy & Operations Senior Analyst, you will directly support one of Enova's core P&Ls and tackle projects that ensure we are operating at peak performance. Our team is big enough to have the resources to scale, but small enough that a single associate has the autonomy to identify a problem, build the solution, and own the result. We don't wait for the data to tell us there's a problem; we hunt for the insights that keep us ahead of the curve. Project Spotlight: Proactive Sales Capacity Modeling This is an example of the type of work you will own in this role: The Observation: You identify a 3-month decline in how often customers take our loan offers. You realize that while we are generating interest, we are failing to convert it into revenue. The Analysis: You dive into the data using SQL and BI dashboards, uncovering a 30% surge in offers that our flat-lined sales headcount couldn't absorb. You prove the team is stretched too thin. The "So What": Rather than just asking for "more people," you build a predictive staffing model. You partner with Sales Ops to define a "Golden Ratio" of offers-per-rep and integrate marketing forecasts to predict staffing needs 3-6 months in advance. The Result: You move the org from reactive to proactive hiring, protecting millions in loan originations and building a repeatable framework for scaling.
Responsibilities
- Operate as an Owner: Don't just manage projects; identify them. Monitor business health metrics to find bottlenecks before they impact the bottom line.
- Bridge the Technical & Strategic: Use data (SQL, BI tools, analytical models etc.) to diagnose problems, but use your intuition to solve them.
- Drive Strategic Alignment: Present your findings to secure buy-in for initiatives that improve customer experience and grow the business.
- Own the "End-to-End": Take projects from a "hunch" to a fully implemented process.
Requirements
- Bachelor's degree in Engineering, Business, or Finance.
- 2-4 years of work experience in management consulting, data analytics, or business operations. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
- Technical Fluency: Comfort with data intensive environments and independent data exploration. Experience with SQL, BI tools, and analytical models preferred.
- Self-Sufficiency : A proven track record of identifying business problems and driving solutions without being prompted.
- The "Owner" Mindset: You treat the P&L as if it were your own business.
Benefits
Additional Information
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
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