Assistant Manager (Duty Manager - Front Office)
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Novotel & ibis Auckland Ellerslie is looking for a talented and a passionate Duty Manager wishing to expand their knowledge in a hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences. Your key responsibilities will include but not limited to: Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly Leading the Front Office team to ensure Novotel Service Standards are displayed at all times. Ensure AccorHotel's guest loyalty and recognition program is maintained and delivered to it's highest standards. Motivate and empower team members to problem solve and surprised our guests with novelty. Whilst talent and attitude are our primary requirements, you also have: Previous Front Office experience at a supervisory level Current GM Certificate is essential to be considered for this role Full NZ Drivers Licence Immaculate personal presentation and high level of communication - both written and verbal. Leadership capability Flexible with scheduling, available for a rotating 7‑day roster with early morning or late‑night shifts.
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