Storage and System Engineer

Responsibilities

• Implement, and maintain enterprise-grade systems infrastructure
• Design secure, highly available, and scalable storage architectures
• Provide L2/L3 operational support, configure, monitor, and optimize 3PAR/Primera systems (SSMC, CLI)
• Execute upgrades of storage arrays and service processors
• Implement asynchronous and synchronous replication
• Fine-tune storage systems and subsystems; analyze performance data
• Administer NAS services and NFS file systems
• Lead end-to-end backup and restore activities
• Manage snapshots, RMC workflows, and disaster recovery processes
• SAN concepts: FC zoning, host presentation, multipathing (MPIO)
• Analyze storage performance and capacity trends
• Collaborate with VMware, Windows, Linux teams for integration and troubleshooting .
• Automation using Ansible and shell scripting
• Patch management and vulnerability remediation
• Maintain SOPs, documentation, and best practices
• Ensure ITIL-aligned operations and adherence to security/compliance standards
• Lead incident resolution, problem management, and post-incident analysis
• Work closely with support vendors onsite for interventions, coordinate and escalate vendor requests
• Technical Skills :
• Storage: HPE 3PAR, HPE Primera, HPE RMC; SAN (FC/iSCSI); NAS/NFS; replication; backup/restore
• OS: Linux (Oracle Linux/Rocky Linux/RHEL), Windows Server, filesystem management (XFS, ext4)
• Virtualization: VMware ESXi / vCenter, vMotion, HA, DRS, vCHA
• Networking: TCP/IP, DNS, DHCP, LAN configuration
• Automation & Scripting: Ansible, Shell, PowerShell
• High Availability: Veritas Cluster, Service Guard, RHCS
• Soft Skills :
• Customer-focused, service-minded, and proactive, Strong analytical and problem-solving skills
• Effective communication with technical and non-technical stakeholders
• Team player with ability to work independently under pressure
• Experience & Qualifications :
• Master's degree in a relevant field
• Minimum 6-7 years in systems and storage engineering, preferably in telecom or managed services environments
• Proven expertise in cross-layer troubleshooting (storage, OS, VMware)
• ITIL Foundation; vendor certifications (HPE, VMware, cloud) preferred

Additional Information

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Summary Role Overview : Design, implement, and maintain robust systems infrastructure across storage, backup, operating systems, and virtualization domains in a dual-datacenter, telecom BSS managed services environment. This is a hands-on, cross-layer engineering role, combining expertise in HPE 3PAR & Primera, RMC, SAN/NAS/NFS, VMware, Linux, Windows, and backup/recovery workflows. The engineer ensures high availability, data protection, performance, and operational efficiency, drives root cause analysis, and collaborates with vendors and internal teams to maintain resilient, scalable production environments.

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