Staff Product Designer - Time Tools

About the role

We're looking for a product designer to join our Time Tools team, a key area of growth for Gusto. As a core design contributor in this product area, you'll partner closely with PM, Engineering, and Data peers to shape high-priority initiatives. You'll be responsible for designing experiences that help small business owners and their employees manage time with confidence and ease. This role offers the opportunity to own major product initiatives end-to-end-from uncovering customer needs to shipping polished, performant, and accessible experiences. You'll collaborate with other designers on the team, contribute to our design system, and help elevate the craft quality of our product. Time Tools is also at the forefront of how AI shows up in Gusto's products. Scheduling automation, compliance flagging, and PTO recommendations are all areas where AI outputs will increasingly inform real decisions for small business owners and hourly workers-and where getting it wrong has direct consequences. We're looking for a designer who brings a clear, considered point of view on how to design these experiences: when to surface AI, when to require human judgment, and how to communicate uncertainty in ways people can actually act on. Time and Attendance is our flagship in a suite of add-ons designed to complement Gusto Payroll. The add-on helps small business owners track time, create and share schedules, manage attendance, and seamlessly sync hours to payroll-all within the Gusto platform. The team's scope includes: Time tracking: Allow employees to log hours via web, app, or kiosk, supporting flexible work arrangements like remote and flextime. Scheduling: Create and manage employee schedules, accommodating shifts, availability, and shift swaps. Time off policies and requests: Automate time off management, support complex PTO policies, and ensure compliance with labor laws. PTO balances: Keep track of employee time off with automatic updates that sync vacation and sick days with payroll and calendars. Project tracking: Manage projects with tools for tracking time spent on tasks, analyzing progress, and adjusting workloads. Here's what you'll do day-to-day: Define the experience framework for how small business owners and hourly workers interact with time data, including where automation should handle decisions, where humans need to stay in control, and how to surface errors without creating compliance risk. Design for AI within the product itself-ideally including scheduling recommendations, PTO automation, and compliance alerts-establishing clear patterns for surfacing AI outputs, keeping humans in control of high-stakes decisions, and communicating errors in ways that protect workers and employers alike. Design and refine multi-surface experiences (web, mobile, kiosk) that meet the needs of both managers and employees. Partner with PM, Engineering, and Data to define problem spaces, set priorities, and deliver customer value. Champion