Manages all Order-to-Cash processes for import, export, and domestic orders, including samples
Responsible for all documentation and paperwork in accordance and compliance with US laws and regulations
Responsible for managing 7 FTEs
Receives and processes customer inquiries and works with Sales and other colleagues on necessary tools and reporting systems
Manages billing and invoicing to customers, in addition to collections, and sets targets
Develops goals, analyzes, and acts upon Key Performance Indicators as necessary
Researches and resolves issues with systems and processes; streamlines as necessary to support growth and organizational initiatives
Explains the local action plan to support team members in understanding what needs to be done and how it aligns with the broader business plan, strategy, mission, and vision; motivates the team to achieve local business goals
Requirements
Bachelor's degree or equivalent work experience required
3-5 years of customer support and management experience within the chemical industry strongly preferred
Experience supervising and directing people and resources to achieve specific results
Strong ability to prioritize and manage time and workload
Self-starter with a positive attitude; able to function effectively both independently and as part of a team
Experience handling import and export orders, documentation, and associated logistics
Computer literacy with working knowledge of SAP modules
Clear understanding of supply chain, logistics, sourcing, and regulatory functions preferred
COMPENSATION DETAILS
Pay Range : $102,900 - $171,500
Evonik offers a comprehensive benefit package, subject to plan eligibility, terms, and guidelines. Benefits included, but not limited to:
Medical, dental, and vision benefits
Paid time off plan
401(k) savings plan
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Disability benefits
Life Insurance
Parental leave
Tuition Reimbursement
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal . Further information about Evonik as Employer can be found at https://careers.evonik.com .
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Jonty Nimola [C]
Company is
Evonik Corporation
Benefits
Click on the link below to learn what our employees have to say about Evonik:https ://careers.evonik.com/en/about/meet-the-team/Health insuranceDental insuranceVision insurance401(k)Flexible scheduleEquity / stock optionsParental leave
Evonik · Spring, TX