AVP, Analytics - Consumer Bank (L11)

Responsibilities

• Provide hands-on analytic support to projects, processes and initiatives tied to the SYF Consumer Bank within Digital Platform Analytics vertical and lead associated India team ,catering to business priorities and propose new analytic solutions to optimize business decisions
• Proactively manage all analytic projects with weekly update on timeline, status, and resource allocation; Ensure delivery of all BAU and strategic projects based on business demand and requirements
• Work hands-on and lead a variety of short, medium & long-term projects for own & with team from beginning to end, including ideation, data mining, strategy formulation, and presentation of results and recommendations, with little or no supervision
• Together with US analytics teams, foster strong partnership and engagement with both the internal Synchrony business and client teams
• Manage, coach and develop a team of 5 analytics professionals dedicated to India consumer bank Team
• Support recruitment, retention and development of analytic talent.
• Develop & apply advanced analytics to optimize business outcomes
• Share learnings and capabilities with broader analytics community and play an instrumental role in developing use cases to showcase IAH capabilities.
• Partner with Analytics CoE teams to drive best practices and centralized analytic capabilities
• Drive internal initiatives, perform other duties and/or special projects, as assigned
• Required Skills/Knowledge:
• Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 6+ years of relevant analytics experience and in lieu of a degree 8+ years of relevant analytics experience
• Minimum 6+ years of experience in core analytics enabling business decisions
• Minimum 2+ years of experience in mentoring people, and providing & receiving constructive feedback
• Minimum 5 years of hands-on SQL and SAS programming experience with an ability to leverage advanced algorithms and be efficient in handling and translating complex/large data sets into clear, actionable business insights
• Hands-on analytical skills, including coding, Tableau, and working with diverse data sources (Oracle DB, EDL, etc.). Familiarity with statistical methods and tools such as decision trees, regression, segmentation, etc.
• Strong at managing and coordinating progress across multiple large projects simultaneously.
• Coaching and mentoring skills
• Ability to work in matrix organization, make and enable data driven decisions
• Demonstrated ability to manage complexity/ambiguity and multiple initiatives
• Ability to develop executable strategies, articulate a clear vision, and deliver results
• Excellent communication skills both written and verbal
• Desired Skills/Knowledge:
• Strong verbal and written communication skills;

Benefits

Additional Information

Job Description: Role Title: AVP, Analytics - Consumer Bank (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose: AVP, Consumer Bank Analytics role is a part of India Analytics Hub (IAH). The role involves leading an analytics team and providing strategic insights and developing analytic capabilities and solutions to drive deposits growth through optimized marketing investments. This role will partner with the US Analytics team, to deliver actionable insights around growth and retention of customer relationships, channel strategy, customer behavior, targeting and segmentation, portfolio diagnostics and compliance and deposits regulatory reporting. This role also coordinates with the broader analytics team to leverage multiple data sources and types to provide cohesive analytics that inform and direct strategy.

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