Seasonal Termite Appointment Setter
External
Aptive · Provo, UTFull-timeRemoteToday
CRM
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Requirements
- Must have strong phone communication skills, persuasive speaking, and effective objection handling
- Must have the ability to quickly problem-solve, think creatively, and adapt while managing time efficiently, navigating systems, entering data accurately, and booking appointments that align with both customer needs and team goals
- Must have the ability to actively listen, build rapport, and tailor conversations to a variety of customer situations
- To ensure optimal employee performance in a remote work environment, remote employees are
- expected to maintain the following work environment:
- A quiet and distraction-free working space
- Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps
- Jitter below 20 milliseconds
- Dedicate full attention to job duties during working hours
- To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).
Benefits
$15/hr + CommissionUpbeat and exciting company culture and much more!Responsibilities include:Contact current and potential customers by phone to book termite inspections, focusing on creating efficient, tightly clustered field routesHandle customer hesitation or resistance using persuasive communication techniques and approved scriptingDetermine and align customer availability with field inspector schedules to ensure optimal appointment placement.Strategically cluster appointments to reduce travel time and maximize inspector productivityAccurately enter appointment details and notes into the CRM or internal scheduling systemUse company-provided scripts as a guideline while tailoring conversations to individual customer needs and situationsSelect which leads to contact based on lead quality, urgency, and scheduling needsCollaborate to handle cancellations, rescheduling, and customer inquiriesCommunicate with inspectors and field operations managers to confirm availability and accommodate special requestsParticipate in coaching sessions, team check-ins, and ongoing training to improve performance and align with department goalsAdjust scheduling plans quickly in response to customer needs, last-minute changes, or internal prioritiesEstablish trust and a positive customer experience through strong interpersonal and listening skillsResolve overlapping, missed, or inefficient bookings using sound judgment and route awarenessDocument call results and maintain performance tracking within internal systemsWork collaboratively with other appointment setters and supervisors to meet collective targets for route density, show rate, and customer satisfactionRemote work options
Additional Information
Location Zip Code: 84604 Job Family: Termite We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Seasonal Termite Appointment Setter position located remotely . The individual we are looking for is someone who enjoys working in a team environment and excels at an individual level. This position is not expected to extend beyond October 2026.
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