Access Associate (Full-time, Days)

About the role

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. Job Title: Access Associate Department: Endocrine Location: Diabetes Care & Resource Center / Nutrition and Weight Management Center - 224 Alexander Street Suite 200 Rochester NY Hours Per Week: 40 Schedule: Monday-Friday, 7:30am-7pm

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable