Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
Determines subrogation or fraud potential and how to handle.
Identifies customer needs and works to meet those needs using appropriate customer service skills.
Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.
Benefits
The base range offered for the role is:Adjuster Analyst III: $50,000.00 - $65,300.00Adjuster Cons I: $50,000.00 - $74,120.00Adjuster Cons II: $56,000.00 - $82,500.00Adjuster Sr Cons I: $68,500- $104,100.00And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaiHealth insuranceVision insurancePerformance bonus
Additional Information
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
This role is responsible for investigating and handling automobile claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate claims within your level of authority.
You'll work directly with customers to gather information, explain next steps, and provide a clear and supportive claims experience. This role also involves identifying potential subrogation or fraud and partnering with internal teams to achieve the best outcome.
National General Insurance is hiring Material Damage Telephone Adjusters to join our team in Scottsdale, AZ. This role begins with in-office training before transitioning to a hybrid or work-from-home environment. In this role, you will investigate auto claims, determine coverage and liability, and guide customers through the claims process from start to finish. If you enjoy problem-solving, helping customers, and working in a fast-paced environment, this is a great opportunity to build your claims career with National General, an Allstate company.
Allstate · Scottsdale Riverwalk Mtf